American Freedom Heating & Air Testimonials & Client Reviews
American Freedom Heating & Air is rated 5 /5 based on these 24 happy customer reviews
When I moved into my house in July, 2016, in the midst of a very hot Georgia summer, I was immediately faced with a house that was not being adequately cooled. Each time the home warranty company’s service provider came to my house, I became more and more confused as to the source of the insufficient cooling and concerned as to whether the service provider was correctly diagnosing the problem. Before moving forward with their recommendations, I sought a second opinion from American Freedom. From my first conversation with Debi McCaughey, the Office Manager at American Freedom, I was reassured that help was on the way. Nasser Srouji, the owner of American Freedom, promptly arrived at my house and evaluated the situation. He came up with a staged approach to address the cooling issues in my home. I finally felt confident that I found an air and heating service provider that was an expert in the field and someone whose primary goal is to provide reliable quality service to his customers. Over the last 9 months, American Freedom has replaced my 20-year-old furnaces and air conditioner. Nasser spent a lot of time explaining the details regarding the quote for the new equipment and installation to ensure my full understanding. He did not try to sell me the most expensive system for my home. He listened to my requirements and then provided a few options, which he fully explained. In addition, as part of this process, Nasser reviewed and provided comments on a competitive bid. Once the systems were installed by American Freedom, Nasser and his team have repeatedly followed up to ensure the smooth operation of all the systems. I am an extremely satisfied customer. In summary, Nasser and his team at American Freedom are focused on delivering a positive customer experience. They deliver on their promise of excellent customer service and above all, Nasser is trustworthy and honorable. I highly recommend American Freedom for all your heating, cooling and indoor air quality needs.
This is the second time we have used this company and I can't say enough about how good of job they have done for us. Nasser came Out and gave us an estimate on replacing our unit and explained what we really needed to improve the air flow in our home. The estimated price was fair and the work and installation exceeded our expectations. Debi handles the phone (and so much more) and is always so pleasant to talk to. I appreciate doing business with a small company where I can talk to someone and get answers and repairs done in such a timely manner. I'd recommend them to anyone interested in doing business with an honest company!
Nasser replaced AC unit. Made sure all is working well. Very pleased with his work. We have used him for years. He is always prompt and his workers are great.
Good customer service, the men that put up our unit were professional they cleaned when they were done. I really had a good experience that's why I told my friends about your company
Great Service when needed,even after 5p. Great prices and on budget.
Called in the am stating no air .... Cool in my home tonight !! Very professional and fair company . I have Never been disappointed with any work done . Installed and maintained by the best !!! I would definitely recommend to my family and friends .... That's how I found this awesome company.
My dad had a new air conditioner unit installed recently and was very pleased with the service and quality of the installation. He was very pleased and would surely call on the company for any HVAC needs.
American Freedom was recommended by a friend and they did a great job! They will make sure you are completely satisfied. It's a yes from me!
My A/C units went out on a very warm Sunday afternoon in April. Nasser came out to my home with a portable air conditioner . This kept us comfortable until our new a/c units were installed a few days later. Nasser & his crew did an excellent job! Thank you
Always responsive, always trustworthy. Highly recommend American Freedom.